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Whether we like it or not, things will never be the same after the pandemic. People and business are starting to adapt to the new normal. Hotel Sogo, the leading hotel chain in the Philippines is now ready to embrace the new normal as part of its So Clean, So Good, So Safe campaign under the Sogo Safe Program which aims to secure the safety of both the employees and the guests.

Since December 2019, Hotel Sogo has continuously implement precautionary measures such as temperature checking of those entering the hotel premises, availability of alcohol and hand sanitizers in common areas, and information dissemination on COVID-19.


Regular enhanced cleaning and sanitation are also being done in all its branches.

New Normal Features

At the hotel


  • Uniforms of the hotel staff are redesigned to incorporate Personal Protective Equipment (PPE)
  • Temperature screening and disinfection mats upon entering the hotel
  • Social distancing in the front desk
  • Installation of the protective acrylic glass panel in the front desk

  • Social distancing with markers and limit of persons in elevators
  • Hand sanitizers in common areas
  • Contactless hotel features (doors and elevators)



  • UVC light treatment is also modified in elevator consoles, door handles, keycard cases, cash register, and food preparation
  • Use of UVC disinfection light array cart in cleaning and disinfection of rooms and bathrooms.

Studies show that the use of UVC, with wavelengths between 200 and 270 nanometres (nm), can kill microbes, germs, bacteria, and viruses. This has been adopted since the use of UVC is done in recent years and is also used in disinfecting hospitals as UVC kills pathogens and microorganisms.

  • Constant disinfection in all amenities is also implemented 
  • No-contact facilities from lobby doors to toilet fixtures thru installing foot door opener and foot-controlled dispenser. 
  • Hotel Sogo has created newly designed giveaways for guests such as no contact keys and sanitizers. The no-contact key serves as a tool in touching common objects like door handles, elevator buttons, and ATMs. '
  •  Hotel Sogo Mobile app is also up for contact tracing.


At Corporate Office 

  • Temperature checks upon entering the office. 
  • Hand sanitizers in common areas. 
  • Limit to the number of people using the elevator. 
  • Social distancing in the workplace and in crowded areas like the canteen. 
  • Provision of multivitamins to employees.

Giving back to the community

Hotel Sogo is the first to provide free room accommodations that served as a temporary shelter to healthcare workers and frontliners.

  • A total of P80-million worth of donation or more than 800 room accommodations were given to healthcare workers, OFWs, and seafarers repatriates for free 
  • This is in coordination with 10 city mayors and 31 hospitals in the country



To learn more about Hotel Sogo, visit their website and official social media accounts



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