PhilCare partners with Silicon Valley start-up to promote mental wellness among Pinoys


PhilCare, a leading health maintenance organization (HMO) in the Philippines, upholds its commitment to address Filipinos’ mental health needs by partnering with MyGolana – the most advanced mental wellness platform in the Philippines, developed by a Silicon Valley start-up with operations in Manila. 

The partnership is timely, as mental wellness concerns have grown amid the COVID-19 pandemic. 

MyGolana, which recently won as Best Healthtech Startup at the IGNITE 2020 WILDFIRE Pitch Competition, operates a dynamically responsive mobile and tele-counselling platform developed to address mental health concerns. This has been integrated into PhilCare’s pioneering HeyPhil app, which will significantly expand access to mental wellness and counselling services in the country. 

The synergy of PhilCare and MyGolana will then be called HeyPhil Mind Care. Now on its soft launch, mental wellness services are made available on the HeyPhil app, wherein PhilCare members will be able to receive a wide range of mental wellness services including online mental health tracking, free reporting, and instant booking of qualified and experienced counselors. 

PhilCare members who wish to avail of mental health services under HeyPhil Mind Care would undergo initial intake and assessment. Afterwards, appropriate counselors will be ready to do counselling and/or consultations with their respective patients. Should a more intensive and in-person psychological and psychiatric treatment be required, the member shall be referred to Philcare’s pool of accredited psychologists and psychiatrists. 

HeyPhil Mind Care services will also be available soon to non-PhilCare members via a prepaid health plan. For just Php1,000, those 18 years old and above can avail of one 50-minute  professional counseling session with a licensed Mind Care counselor through the HeyPhil app. The plan also covers a one-time teleconsultation with a family medicine specialist, internal medicine specialist, or a general practitioner. 

HeyPhil can be downloaded on Google Play and the App Store. 

“Our goal has always been to help provide total wellness for our fellow Filipinos, especially during this pandemic, wherein people’s movements and activities have been really limited. By offering solutions like HeyPhil Mind Care, we look forward to giving mental health patients more opportunities for their concerns to be addressed, especially through these tough times,” said PhilCare President and CEO Jaeger L. Tanco. 

“PhilCare has always been recognized as one of the leading innovators in the HMO industry. MyGolana is therefore proud to partner with PhilCare on its new HeyPhil Mind Care program, which will continue their record of offering the most advanced and user-friendly telemedicine tools,” said MyGolana founder and CEO Lawrence Wang. 

To complement the launch of HeyPhil Mind Care, PhilCare has also organized the Mind Care Webinar Series on all Wednesdays of October at 4PM live on PhilCare’s Facebook page. The topics include assisting children with online learning, dealing with work-from-home burnout, and practicing safe coping mechanisms. All of the webinars are free.