Good news for MSI laptop users outside Metro Manila—getting your device repaired just got easier and faster. MSI, a global leader in high-performance and innovative laptops, is expanding its repair services through new partnerships with authorized service providers across the Philippines.
Starting the second week of April, MSI customers in Albay, Cagayan, Cebu, and Zamboanga can now bring their laptops to nearby authorized centers for repairs, eliminating the long wait times usually caused by shipping units to Manila.
MSI also announced plans to expand further in Baguio, Tacloban, Iloilo, and Davao, making quality service more accessible to users nationwide.
Bringing Service Closer to Customers
According to Rhyan Sy, MSI Philippines Product Manager, the expansion is part of the brand’s commitment to deliver not just cutting-edge technology, but also reliable after-sales support:
“This is a huge step for us because apart from enabling people with the best technology, we also recognize the importance of efficient service and bringing it nearer to our customers. We want to help in ensuring their laptops are taken care of and it will be run at its best to give productivity for every user.”
With this initiative, MSI users outside Metro Manila no longer need to wait weeks for repairs. They can simply visit an authorized service partner in their area, present their unit and proof of purchase for warranty verification, and expect a faster turnaround time.
Safe and Convenient Repair Options
All authorized service providers strictly follow health and safety protocols, ensuring peace of mind for customers visiting the centers.
Meanwhile, customers in Metro Manila can still avail of MSI’s pick-up service, which is available for selected MSI laptop models covered by warranty. This option provides an additional layer of convenience for those who prefer to have their devices collected from their location.
How to Reach MSI Philippines
For more information about MSI’s Authorized Service Providers, customers can reach out through the following official channels:
Email: phservice@msi.com
Contact Number: +632 8470 3552
Online Chat: Visit ph.msi.com, register or log in, and proceed to the online chat
With more authorized service providers opening across the country, MSI proves its commitment to customer-first service. Filipino users can now enjoy not just powerful laptops for gaming, content creation, and productivity—but also the peace of mind that comes with fast, accessible, and reliable after-sales support.
So if you’re an MSI user in the provinces, watch out for new service locations near you—help is now closer than ever.