SM Government Services Express: New One-Stop Shop Streamlining Citizen Services at SM Cherry Antipolo


Regional Operations Manager Don Edward Vijandre, Assistant Vice President for Mall Operations John Brian Tarnate, SM Supermalls Vice President for Mall Operations, Junias Eusebio, Antipolo City Mayor Casimiro Ynares III , Atty. Cedrick Capiral, Antipolo PNP Pltcol Ryan Manongdo, SM Supermalls Regional Institutional Program Manager for Government Services Engr. Dennis Martel

In a significant stride towards enhancing citizen services, the City Government of Antipolo, in collaboration with the Antipolo PNP, has inaugurated the SM Government Services Express. This one-stop shop, located at SM Cherry Antipolo, promises easy access to a range of government services, aimed at providing a more convenient and streamlined experience for the residents.

Convenient Location at SM Cherry Antipolo

The strategic choice of SM Cherry Antipolo as the location for the Government Services Express ensures accessibility for residents, fostering a more inclusive and efficient service delivery system.

Diverse Services under One Roof

The hub features a multitude of government department help desks, covering a spectrum of essential services. These include the Mayor's Help Desk, Business Permit and Licensing Office, City Social Welfare and Development, Office of the Building Official, Zoning Administrator's Office, City Health Office, Public Information Office, and a dedicated PNP desk for the National Police Clearance.

Official Launch Ceremony

In photo (L-R): SM Supermalls Assistant Vice President for Mall Operations, John Brian Tarnate, SM Supermalls Vice President for Mall Operations, Junias Eusebio, Antipolo City Mayor Casimiro Ynares III, Atty. Cedrick Capiral of Antipolo City Legal Office

The inauguration was marked by a momentous MOA signing and ribbon-cutting ceremony, led by Antipolo City Mayor Jun Ynares and Antipolo PNP Police Chief Pltcol Ryan Manongdo. This collaborative effort underscores the commitment of the local government and law enforcement in improving service delivery to the community.

Efficiency and Accessibility

With all these essential services available under one roof, citizens can expect a more efficient and streamlined process. The hub aims to reduce bureaucratic hurdles, minimize waiting times, and provide citizens with a hassle-free experience when availing themselves of government services.

Range of Services Offered:

Mayor’s Help Desk 
Interview/Assessment, Biometrics, Assistance to Individuals in Crisis Situations o AICS)

City Social Welfare and Development Office (CSWDO)
- Interview & processing of solo parent, PWD & senior citizen IDs

City Treasurer's Office (CTO)
-Payment for RPT o amilyar, Cedula, Business Tax, Mayor’s Permit, Health Permit, all other miscellaneous payments

Business Permits & Licensing Office (BPLO)
-Online Business Permit Application (New & Renewal)

Office of the Building Official/Zoning Office
-Handling of inquiries related to building permit & business permit
-Provision of requirements' checklist for building permit
-Providing requirements' checklist for locational clearance
-Assistance with other related queries & concerns

Public Employment Services Office (PESO)
-Job Coaching
-Interview, Assessment, & Provision of Mayor’s Working Permit
-Local Recruitment Activity (LRA)

Office of the Local/City Civil Registrar (LCR)
-Handling of inquiries as to registration of birth

City Health Office (CHO)
-Interview, Assessment, & Provision of Health Certificate

PNP Desk for National Police Clearance
-Streamlining the process for obtaining police clearances

The SM Government Services Express stands as a testament to the commitment of Antipolo City's local government and the Antipolo PNP to provide citizens with efficient, accessible, and citizen-centric services. By consolidating key government services in one location, the initiative aims to enhance the overall experience for residents, fostering a community where obtaining essential services is a seamless and convenient process.