Medgate Philippines: Doctor Consultation Without Leaving Your Home


Whenever I feel sick, I just want to stay comfy in my bed. The thought of going to the doctor's clinic and waiting in line for a consultation is dreadful for me. Most of the time, I am guilty of consulting google and self-medicating. Bad. I don't recommend that.


Is it possible to seek professional medical help without leaving your home?  The answer is YES. 

I was invited by Medgate Philippines to visit their office in Makati and I learned about their world-class telemedicine healthcare service. Medgate is the leading international provider of telemedicine, with operations in Switzerland, the Middle East, Australia and the Philippines. Although their operation in the country started only last year, the healthcare system has been developed four decades ago and continues to improve through technological advances.

How does it work?

The consultation is done via phone call, through Medgate's mobile app or website. A nurse receptionist will gather important details regarding your medical concern and will then forward your information to the doctor who can provide accurate diagnostic. You can also opt for a video chat if you are using the app. Once the medical team has assessed your condition, the doctor will advise you if you need further assessment such as laboratory tests, x-ray, etc. Request for these procedure will be sent via email. The doctor can also give prescription for medicine, if necessary.

If ever you are wondering if the doctor you are talking to is really there in the telemedicine center, definitely! During my visit, I got to meet and talk to one of their pediatricians. 

So I won't be leaving home for consultation, but how about my medicines?

Medgate Philippines wants everything to be hassle-free. They partnered with MedExpress if you opt to have your medicines delivered to your doorstep. 

Do I need to queue in the hospital for my laboratory?

If you are using your Medgate accredited HMO, you will be issued a pre-approved laboratory procedure request sent to your email. No need to line up for approval.

What are the accredited HMO providers?

  • Intellicare
  • Avega
  • Cocolife
  • Insular Healthcare
  • HPPI
  • Generali Life Assurance Philippines, Inc.

I don't have HMO. Can I still avail of the service?

You can buy a Medgate Access Card to avail of unlimited consultations during the validity of the card.

What if I don't have a landline. Calling up using my mobile phone is expensive.

Don't worry. You can simply text: 0917-536-2156 (Globe), 0998-990-7540 (Smart), and 0925-714-7794 (Sun) and the Medgate receptionist will call you back.

Isn't this the most convenient way to get well?

For more details, visit